I am Professor of Primary Care Research in the Division of Population Health, Health Services Research and Primary Care. I set up and had a leading role as University Chief Investigator of the National Institute for Health and Care Research (NIHR) Greater Manchester Primary Care Patient Safety Translational Research Centre from 1 August 2012- 31 July 2017 (GM PSTRC) and Director of the NIHR Greater Manchester Patient Safety Translational Research Centre (GM PSTRC) from 1 April 2017- 31 May 2021. I continue to focus on capacity development and some research and supervision. I am a member of multiple NIHR capacity development and leadership committees/ groups/ forums.
I am a health services researcher that has published extensively using a range of HSR methodologies on the quality of care and patient safety in general practice and primary (health) care, the development and application of quality improvement strategies, and the use of quality indicators and the impact of the Quality and Outcomes Framework and other national quality initiatives. This includes three articles in the New England Journal of Medicine and 14 in the British Medical Journal. I helped develop many of the quality indiciators used in the UK Quality and Outcomes Framework and set up and led the external contractor working with the National Institute of Health and Care Excellence (NICE) to support the ongoing development of indicators for the QOF. I led the development of Practice Accreditation scheme working with the Royal College of General Practitioners. I co-developed the European Practice Assessment accreditation scheme, which has received the 2009 award of the European Health Forum Gastein. This award ('European Oscar for healthcare') is given to major innovations in European healthcare. I was Postgraduate Research Tutor for Primary Care from May 2007-April 2015. I have been Course Unit Lead and taught Primary Health Care on the Manchester MPH since 2007.
I am a member of multiple NIHR leadership, career and capacity development committees i.e., HEE/NIHR Integrated Clinical Academic/Lectureship Schemes; Leadership Development/Support Programme; Emerging Leaders; SPARC & Global SPARC (Deputy Chair); NIHR/DHSC ‘e-learning resources’; Academy Members Conference 2021 Steering Group, Academic Career Development Forum Steering Group and Academy Forum.
I was Professor of Primary Care Research at the University of Canberra for 3 years until December 2017 and had an honorary contract as Professor of Primary Care Research at the University of Melbourne for 5 years until December 2017. I was an honorary senior researcher at the University of Heidelberg from 2010-2017. From 1 April 2022, I shall be an honorary Professor of Primary Care Research at Sefako Makgatho Health Science University (SMU) in Pretoria, South Africa.
I have grant income of £23,250,000 and an H-Index of 35 with >250 publications generating > 19500 citations.
I am Professor of Primary Care Research in the Centre for Primary Care & Health Services Research of the Division of Population Health, Health Services Research and Primary Care. I set up and had a leading role in the National Institute for Health and Care Research (NIHR) Greater Manchester Patient Safety Translational Research Centre (GM PSTRC) for nearly 9 years from August 2012: http://www.population-health.manchester.ac.uk/primary-care-patient-safety
I qualified with a degree in Public Administration from Leicester Polytechnic in Leicester in 1987. I then completed a Masters (MA Econ) course in local government at the University of Manchester in 1990. After working for a health authority I joined the University as a researcher in 1993 as a research associate at the Department of General Practice. In 1996 I moved to the National Primary Care Research and Development Centre, where I was a research fellow and then senior research fellow. I then became a Reader in Pimary Care before becoming a Professor of Primary Care Research. I obtained my PhD from the University of Manchester in 2002 on quality of care in general practice.
I am the course leader for the Primary Health Care Module of the Masters in Public Health/Masters in Research. I am deeply committed to an explicit focus on primary care in the MPH. I was postgraduate research tutor for primary care and the Institute of Population Health from 2007-2015
I have held a joint contract at the Department of General Practice, University of Heidelberg, Germany and have held joint Professorial contracts at the University of Nijmegan, the Australian National University, the University of Melbourne and the University of Canberra.
I worked at the National Primary Care Research and Development Centre between 1996 and 2010 . My main research interests focus on the quality and safety of primary care and across transitions of care and the development and application of quality and safety measures and improvement strategies.
BA (Hons, First), MA (Econ), PhD