Dr Mark Jeffries PhD, MSc, BA (Hons), PGCE, MBPsS

Research Associate

Full contact details
View graph of relations


I am a Research Associate at the NIHR Greater Manchester Patient Safety Translational Research Centre and the Centre for Pharmacoepidemiology and Drug Safety, Division of Pharmacy and Optometry, School of Health Sciences. The main focus of my current research is how medication safety can be enhanced by interventions involving clinician and pharmacist access to information technology 

Much of my research focuses upon the implementation of interventions involving digital health and information technology in health care settings. I draw upon sociotechnical understandings of such interventions that explore the ways technology is used within cultural, social and organisational contexts. I am interested in the role of such technology particularly in the prescribing of medicines and how medication safety might be enhanced through technology by pharmacists, clinicians and non-medical prescribers. Predominantly my research is within primary care settings, but I am also interested in the safe transfer of care between different health care settings and providers. I am interested in patient lived experience of illness and particularly of medicine taking. This includes how patients understand their medicines and medicine taking and the role of themselves and others in medicine adherence. Previous research interests have included the role of voluntary and community organisations in the self-management of long-term conditions and the role of masculinities in men’s self-referral to primary care health services. My research utilises qualitative methodology that draws upon ontological and epistemological positions that would be broadly defined both as critical realist and relativist.  In doing this I have utilised sociological and psychological theory and methodology including discourse analysis, realist evaluation, strong structuration theory and normalisation process theory. I am particularly interested in the application of such theory and theoretical frameworks in the evaluation of interventions in complex healthcare systems.


I joined Manchester University in 2011 as a Research Assistant in Primary Care. Since 2014 I have been a Research Associate in the Division of Pharmacy and Optometry.


BA (Hons) in English and Politics, Postgraduate Certificate in Education, Graduate Diploma in Psychology, MSc (Distinction) Health Psychology, PhD Pharmacy Practice

Memberships of committees and professional bodies

Graduate member of the British Psychological Society

Related information