My research focuses on social relationships in the workplace. I have two key research areas: (i) interpersonal emotion regulation and (ii) bullying, violence and incivility.
My research on interpersonal emotion regulation focuses on understanding how and why we try to manage other people’s emotions in the workplace and beyond. Current projects include a study on how the effects of interpersonal emotion regulation 'spill over' between work and home and 'cross over' between co-habiting partners, and theoretical work about how workers' age affects their ability to manage others' feelings.
In the area of bullying, violence and incivility, my research focuses on trying to identify factors that might protect people from experiencing negative consequences of such acts. My current research focuses on the role played by bystanders (i.e., third parties who witness acts of mistreatment), with a view towards designing effective intervention strategies.
Across both research areas, I use a variety of methods, including quantitative diary studies, social network analysis, longitudinal and dyadic surveys, experimental designs, and interventions.
My research has been funded by the Economic and Social Research Council (ESRC), the Institution of Occupational Safety and Health (IOSH), and the Richard Benjamin Trust. I collaborate with colleagues at various institutions in the UK, Spain, the Netherlands, Chile, Canada, USA, and Australia.