Prof Babis Theodoulidis

Honorary Professor

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Publications

  1. 2014
  2. Published

    Tweet A Service Story: Social media as a service recovery encounter

    Chien, S. Y. & Theodoulidis, B., 2014, AMA SERVSIG International Service Research Conference, 13-15 June, 2014, Thessaloniki, Greece.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

  3. Published

    Value Co-creation on Social media: Understanding Customer Complaint and Company's Recovery Strategy by Twitter Mining

    Chien, S. Y. & Theodoulidis, B., 2014, AMA 23rd Frontiers in Services Conference, 26-29 June 2014, Miami, USA.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

  4. 2013
  5. Published

    Organizational Responsibility Model: Dealing with Demand for Services Higher Than Installed Capacity

    Passos, G. F., Chamovitz, I. & Theodoulidis, B., Oct 2013, 2013 IEEE International Conference on Systems, Man, and Cybernetics. IEEE, p. 4415-4420 6 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

  6. Published

    Monitoring and Surveillance Systems for Financial Markets: A Service System Perspective

    Diaz, D., Theodoulidis, B. & Abioye, O. E., Jul 2013, 2013 IEEE 15th Conference on Business Informatics. IEEE, p. 167-172 6 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

  7. Published

    Social Networking Influence on Environmental and Corporate Performance

    Diaz, D., Theodoulidis, B. & Shahgholian, A., Jul 2013, 2013 IEEE 15th Conference on Business Informatics. IEEE, p. 63-68 6 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

  8. Published

    Financial Markets and HFT - An Information Management Perspective

    Theodoulidis, B., 11 Jan 2013.

    Research output: Contribution to conferenceOther

  9. Published

    A MapReduce Architecture for Web Site User Behaviour Monitoring in Real Time

    Karakostas, B. & Theodoulidis, B., 2013, {DATA} 2013 - Proceedings of the 2nd International Conference on Data Technologies and Applications, Reykjav{\'{\i}}k, Iceland, 29 - 31 July, 2013. p. 45-52 8 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

  10. Published

    Business Intelligence Maturity Models: Information Management Perspective

    Alaskar, T., Theodoulidis, B., Skersys, T. (ed.), Butleris, R. (ed.) & Butkiene, R. (ed.), 2013, Information and Software Technologies Communications in Computer and Information Science. Berlin, Heidelberg: Springer Nature, Vol. 403. p. 198-221 24 p. (Communications in Computer and Information Science).

    Research output: Chapter in Book/Report/Conference proceedingChapter

  11. Published

    Dominant Logic approach for health service information system: value creation and co-creation through asynchronous communication

    Chamovitz, I. & Theodoulidis, B., 2013, Revista Eletrônica de Comunicação, Informação \& Inovação em Saúde, 7(2).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

  12. 2012
  13. Published

    Case Studies in Service Innovation

    Theodoulidis, B., Macaulay, L. A., Miles, I., Zhao, L., Wilby, J., Tan, Y. L., Hefley, B. (ed.) & Murphy, W. (ed.), Dec 2012, New York: Springer Nature. (Service Science: Research and Innovations in the Service Economy)

    Research output: Book/ReportScholarly editionpeer-review

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Research output: Chapter in Book/Report/Conference proceedingConference contribution