Prof Babis Theodoulidis

Honorary Professor

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Publications

  1. 2012
  2. Published

    Analyzing Customer Feedback on Resource Utilisation: A Case Study Review of Compliments and Complaints through Text Mining

    Ordenes, F. V., Zaki, M., Theodoulidis, C. B., Burton, J. & Gruber, T., 2012, 21st Annual Frontiers in Service Conference. College Park, MD, USA

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

  3. Published

    CSSI12 Case Studies in Service Innovation

    Theodoulidis, B., Tan, Y. L. & Macaulay, L., 2012, Case Studies in Service Innovation CSSI???12, Workshop Proceedings from 24th International Conference on Advanced Information Systems Engineering (CAiSE???12). University of Manchester

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

  4. Published

    Innovation Perspectives of a Personal Financial Services Call Centre

    Strickland, S., Diaz, D., Macaulay, L. A. (ed.), Miles, I. (ed.), Wilby, J. (ed.), Tan, Y. L. (ed.), Zhao, L. (ed.) & Theodoulidis, B. (ed.), Jan 2012, Case Studies in Service Innovation. New York: Springer Nature, p. 111-114 4 p. (Service Science: Research and Innovations in the Service Economy).

    Research output: Chapter in Book/Report/Conference proceedingChapter

  5. Published

    Measuring and evaluating business-IT alignment for RAD projects using the REFINTO framework and tool

    Umoh, E., Sampaio, P. R. F. & Theodoulidis, B., Jan 2012, Lecture Notes in Business Information Processing|Lect. Notes Bus. Inf. Process.: 4th Working Conference, PRET 2012, Gdańsk, Poland, June 27, 2012. Proceedings. Berlin, Germany: Springer Nature, Vol. 120. p. 96-119 23 p. (Lecture Notes in Business Information Processing; vol. 120).

    Research output: Chapter in Book/Report/Conference proceedingChapter

  6. Published

    A framework for ontology-based temporal modelling of business intelligence

    Mikroyannidis, A. & Theodoulidis, B., Jun 2012, In: Knowledge Management Research and Practice. 10, 2, p. 188-199 11 p.

    Research output: Contribution to journalArticlepeer-review

  7. Published

    Analysing Customer Feedback on Resource Utilisation: A Case Study Review of Compliments and Complaints through Text Mining

    Villarroel-Ordenes, F., Burton, J., Zaki, M., Gruber, T. & Theodoulidis, B., Jun 2012, host publication. University of Maryland

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

  8. Published

    Examining Higher Education as a Service System

    Theodoulidis, B., Zaki, M. & Diaz, D., Jun 2012, host publication. University of Maryland

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

  9. Published

    CSSI12 Workshop Proceedings - Case Studies in Service Innovation

    Theodoulidis, B., Tan, Y-L. & Macaulay, L., 26 Jun 2012, host publication. Manchester: University of Manchester, Vol. 1. 60 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

  10. Published

    Cross-Border Challenges in Financial Markets Monitoring and Surveillance: A Case Study of Customer-Driven Service Value Networks

    Diaz, D., Theodoulidis, B. & Abioye, E., Jul 2012, 2012 Annual SRII Global Conference. IEEE, p. 146-157 12 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

  11. Published

    Financial Market Service Architectures: A "Pump and Dump" Case Study

    Zaki, M., Diaz, D. & Theodoulidis, B., Jul 2012, 2012 Annual SRII Global Conference. IEEE, p. 554-563 10 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

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Research output: Contribution to journalArticlepeer-review

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Research output: Chapter in Book/Report/Conference proceedingConference contribution