Dr Ayham Fattoum

Lecturer in Disaster Operations Mgt

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Lecturer of management studies and operational disaster management. Ayham holds a PhD in business and management (operations management) from Alliance Manchester Business School and MSc in management for business excellence from the University of Warwick. Ayham's experience covers diverse posts and sectors such as quality management, HR, and change management in the not-for-profit and the commercial sectors. His latest research aims at enhancing the resilience, agility and viability of systems during emergencies in the context of managing spontaneous volunteers during disasters. Ayham's research interests involve enhancing systems’ resilience and agility using soft operation methodologies (VSM and SSM), complexity management, change management, and systems thinking.


  • Soft Operations Research, Viable System Model, Complexity Management, Soft Systems Methodology, System Thinking, Process Improvement, Resilience, Agility, Operational Disaster Management, Change Management

Education / academic qualifications

  • 2018 - Doctor of Philosophy, Holistic Complexity Management During Disasters: Enhancing the Resilience of Rapidly-Evolving Viable Systems, Alliance Manchester Business School
  • 2011 - Master in Science, Management for Business Excellence, The University of Warwick

Related information


Research output: Contribution to journalArticlepeer-review

Research output: Contribution to journalArticlepeer-review

Research output: Chapter in Book/Report/Conference proceedingChapter

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