USING ARTIFICIALLY INTELLIGENT CHATBOTS TO STUDY FEELINGS IN CUSTOMER EXPERIENCECitation formats

Standard

USING ARTIFICIALLY INTELLIGENT CHATBOTS TO STUDY FEELINGS IN CUSTOMER EXPERIENCE. / Sidaoui, Karim; Burton, Jamie; Jaakkola, Matti.

2019. Abstract from 16th International Research Symposium on Advancing Service Research and Practice , Karlstad, Sweden.

Research output: Contribution to conferenceAbstractpeer-review

Harvard

Sidaoui, K, Burton, J & Jaakkola, M 2019, 'USING ARTIFICIALLY INTELLIGENT CHATBOTS TO STUDY FEELINGS IN CUSTOMER EXPERIENCE', 16th International Research Symposium on Advancing Service Research and Practice , Karlstad, Sweden, 10/06/19 - 13/06/19.

APA

Sidaoui, K., Burton, J., & Jaakkola, M. (Accepted/In press). USING ARTIFICIALLY INTELLIGENT CHATBOTS TO STUDY FEELINGS IN CUSTOMER EXPERIENCE. Abstract from 16th International Research Symposium on Advancing Service Research and Practice , Karlstad, Sweden.

Vancouver

Sidaoui K, Burton J, Jaakkola M. USING ARTIFICIALLY INTELLIGENT CHATBOTS TO STUDY FEELINGS IN CUSTOMER EXPERIENCE. 2019. Abstract from 16th International Research Symposium on Advancing Service Research and Practice , Karlstad, Sweden.

Author

Sidaoui, Karim ; Burton, Jamie ; Jaakkola, Matti. / USING ARTIFICIALLY INTELLIGENT CHATBOTS TO STUDY FEELINGS IN CUSTOMER EXPERIENCE. Abstract from 16th International Research Symposium on Advancing Service Research and Practice , Karlstad, Sweden.

Bibtex

@conference{d15ad2b42ca540e4ac5a9f767ccc0f4a,
title = "USING ARTIFICIALLY INTELLIGENT CHATBOTS TO STUDY FEELINGS IN CUSTOMER EXPERIENCE",
author = "Karim Sidaoui and Jamie Burton and Matti Jaakkola",
year = "2019",
month = mar,
day = "15",
language = "English",
note = "16th International Research Symposium on Advancing Service Research and Practice , QUIS16 ; Conference date: 10-06-2019 Through 13-06-2019",

}

RIS

TY - CONF

T1 - USING ARTIFICIALLY INTELLIGENT CHATBOTS TO STUDY FEELINGS IN CUSTOMER EXPERIENCE

AU - Sidaoui, Karim

AU - Burton, Jamie

AU - Jaakkola, Matti

PY - 2019/3/15

Y1 - 2019/3/15

M3 - Abstract

T2 - 16th International Research Symposium on Advancing Service Research and Practice

Y2 - 10 June 2019 through 13 June 2019

ER -