USING ARTIFICIALLY INTELLIGENT CHATBOTS TO STUDY FEELINGS IN CUSTOMER EXPERIENCE

Research output: Contribution to conferenceAbstractpeer-review

Bibliographical metadata

Original languageEnglish
Publication statusAccepted/In press - 15 Mar 2019
Event16th International Research Symposium on Advancing Service Research and Practice - Karlstad, Sweden
Event duration: 10 Jun 201913 Jun 2019

Conference

Conference16th International Research Symposium on Advancing Service Research and Practice
Abbreviated titleQUIS16
Country/TerritorySweden
CityKarlstad
Period10/06/1913/06/19