Self-learning predictor aggregation for the evolution of people-driven ad-hoc processes

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

Contemporary organisational processes evolve with people's skills and changing business environments. For instance, process documents vary with respect to their structure and occurrence in the process. Supporting users in such settings requires sophisticated learning mechanisms using a range of inputs overlooked by current dynamic process systems. We argue that analysing a document's semantics is of uttermost importance to identify the most appropriate activity which should be carried out next. For a system to reliably recommend the next steps suitable for its user, it should consider both the process structure and the involved documents' semantics. Here we propose a self-learning mechanism which dynamically aggregates a process-based document prediction with a semantic analysis of documents. We present a set of experiments testing the prediction accuracy of the approaches individually then compare them with the aggregated mechanism showing a better accuracy. © 2011 Springer-Verlag.

Bibliographical metadata

Original languageEnglish
Title of host publicationLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)|Lect. Notes Comput. Sci.
Subtitle of host publication9th International conference, BPM 2011
PublisherSpringer Nature
Pages215-230
Number of pages15
Volume6896
DOIs
Publication statusPublished - 2011
Event9th International Conference on Business Process Management, BPM 2011 - Clermont-Ferrand
Event duration: 1 Jul 2011 → …

Other

Other9th International Conference on Business Process Management, BPM 2011
CityClermont-Ferrand
Period1/07/11 → …