Policy-capturing: An ingenious technique for exploring the cognitive bases of work-related decisions

Research output: Chapter in Book/Report/Conference proceedingChapter


Policy-capturing is an experimental technique potentially capable of providing powerful insights into the cognitive bases of work-related decision processes by revealing actors’ ‘implicit’ models of the problem at hand, thereby opening up the ‘black box’ of managerial and organizational cognition (MOC). This chapter considers the strengths and weaknesses of policy-capturing vis-à-vis alternative approaches that seek to capture, in varying ways, the inner workings of people’s minds as they make decisions. It then outlines the critical issues that need to be addressed when designing policy-capturing studies and offers practical advice to would be users concerning some of the common pitfalls of the technique and ways of avoiding them.

Bibliographical metadata

Original languageEnglish
Title of host publicationMethodological Challenges and Advances in Managerial and Organization Cognition
EditorsRobert Galavan, Kristian J. Sund, Gerard P. Hodgkinson
Place of PublicationBingley
PublisherEmerald Publishing Limited
Number of pages27
ISBN (Electronic)9781787436763
ISBN (Print)9781787436770
Publication statusPublished - 2018

Publication series

NameNew Horizons in Managerial and Organizational Cognition
ISSN (Print)2397-5210