Digital Services for Industry 4.0: Assessing Collaborative Technology Readiness

Research output: Contribution to conferencePaperpeer-review


Collaborative technologies, such as peer-to-peer (P2P) communication systems, social media tools, shared information space technologies and team meeting technologies have been available in the last decade as part of the available digital services for the daily operation of businesses. We investigate how this type of technologies can adapt and further underpin businesses collaboration towards enabling the emerging fourth industrial revolution. As such, in this paper, we present a review of extant digital services providing collaborative capabilities and assess their readiness to support Industry 4.0 goals. Results of our analysis first show that there is a lack of a shared conceptualisation of how such digital services and tools should be, where the concept, applications and characteristics are unclear among industrial and academic stakeholders when referring to supporting Industry 4.0. We propose a classification scheme using a taxonomic solution as a useful approach for further assessment of collaborative technologies readiness for Industry 4.0.

Bibliographical metadata

Original languageEnglish
Number of pages12
Publication statusAccepted/In press - 2019
Event16th European, Mediterranean & Middle Eastern Conference on Information Systems - Dubai, UAE, Dubai, United Arab Emirates
Event duration: 9 Dec 201910 Dec 2019


Conference16th European, Mediterranean & Middle Eastern Conference on Information Systems
Abbreviated titleEMCIS
CountryUnited Arab Emirates
Internet address