Conceptualising the Link Between Information Systems and Resilience: A Developing Country Field StudyCitation formats

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Conceptualising the Link Between Information Systems and Resilience: A Developing Country Field Study. / Heeks, Richard; Ospina, Angelica V .

In: Information Systems Journal, Vol. 29, No. 1, 2019, p. 70-96.

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Heeks, Richard ; Ospina, Angelica V . / Conceptualising the Link Between Information Systems and Resilience: A Developing Country Field Study. In: Information Systems Journal. 2019 ; Vol. 29, No. 1. pp. 70-96.

Bibtex

@article{ba633453b44a4a6daa03461e254f7093,
title = "Conceptualising the Link Between Information Systems and Resilience: A Developing Country Field Study",
abstract = "Resilience – the ability of systems to cope with external shocks and trends – is a topic of increasing interest to research and practice. That growing interest is reflected within information systems (IS) but a structured review of IS literature shows a number of knowledge gaps around the conceptual and empirical application of resilience. This paper investigates what the sub-discipline of information-and-communication-technologies-for-development (ICT4D) can contribute; finding that it offers the information systems discipline fresh insights that can be built into a new framework of resilience, and an arena within which this new framework can appropriately be field-tested. Application of the resilience framework was undertaken through interviews and a survey in an urban community in Costa Rica; benchmarking both community resilience and “e-resilience” (understood here as the contribution of ICTs to community resilience), and developing from these a set of action priorities. The paper reflects on what can be learned generally from this conceptualisation and operationalisation of resilience. It also reflects on what ICTs contribute to resilience in developing countries, and on what this ICT4D-based research specifically contributes to the identified IS knowledge gaps. This includes identification of a future research agenda on information systems and resilience.",
author = "Richard Heeks and Ospina, {Angelica V}",
year = "2019",
doi = "10.1111/isj.12177",
language = "English",
volume = "29",
pages = "70--96",
journal = "Information Systems Journal",
issn = "1350-1917",
publisher = "John Wiley & Sons Ltd",
number = "1",

}

RIS

TY - JOUR

T1 - Conceptualising the Link Between Information Systems and Resilience: A Developing Country Field Study

AU - Heeks, Richard

AU - Ospina, Angelica V

PY - 2019

Y1 - 2019

N2 - Resilience – the ability of systems to cope with external shocks and trends – is a topic of increasing interest to research and practice. That growing interest is reflected within information systems (IS) but a structured review of IS literature shows a number of knowledge gaps around the conceptual and empirical application of resilience. This paper investigates what the sub-discipline of information-and-communication-technologies-for-development (ICT4D) can contribute; finding that it offers the information systems discipline fresh insights that can be built into a new framework of resilience, and an arena within which this new framework can appropriately be field-tested. Application of the resilience framework was undertaken through interviews and a survey in an urban community in Costa Rica; benchmarking both community resilience and “e-resilience” (understood here as the contribution of ICTs to community resilience), and developing from these a set of action priorities. The paper reflects on what can be learned generally from this conceptualisation and operationalisation of resilience. It also reflects on what ICTs contribute to resilience in developing countries, and on what this ICT4D-based research specifically contributes to the identified IS knowledge gaps. This includes identification of a future research agenda on information systems and resilience.

AB - Resilience – the ability of systems to cope with external shocks and trends – is a topic of increasing interest to research and practice. That growing interest is reflected within information systems (IS) but a structured review of IS literature shows a number of knowledge gaps around the conceptual and empirical application of resilience. This paper investigates what the sub-discipline of information-and-communication-technologies-for-development (ICT4D) can contribute; finding that it offers the information systems discipline fresh insights that can be built into a new framework of resilience, and an arena within which this new framework can appropriately be field-tested. Application of the resilience framework was undertaken through interviews and a survey in an urban community in Costa Rica; benchmarking both community resilience and “e-resilience” (understood here as the contribution of ICTs to community resilience), and developing from these a set of action priorities. The paper reflects on what can be learned generally from this conceptualisation and operationalisation of resilience. It also reflects on what ICTs contribute to resilience in developing countries, and on what this ICT4D-based research specifically contributes to the identified IS knowledge gaps. This includes identification of a future research agenda on information systems and resilience.

U2 - 10.1111/isj.12177

DO - 10.1111/isj.12177

M3 - Article

VL - 29

SP - 70

EP - 96

JO - Information Systems Journal

T2 - Information Systems Journal

JF - Information Systems Journal

SN - 1350-1917

IS - 1

ER -