American Marketing Association Service Special Interest Group (SERVSIG) Best Service Consumer Paper

Prize: Prize (including medals and awards)


For the paper: ‘Bring me sunshine’: developing a deeper understanding of positive customer feedback, presented at the conference.
Awarded date18 Jun 2016
Degree of recognitionInternational
Granting OrganisationsService Special Interest Group (SERVSIG)
Awarded at eventSERVSIG 2016

Related information


Research output: Chapter in Book/Report/Conference proceedingConference contribution

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