For the paper: ‘Bring me sunshine’: developing a deeper understanding of positive customer feedback, presented at the conference.
|Awarded date||18 Jun 2016|
|Degree of recognition||International|
|Granting Organisations||Service Special Interest Group (SERVSIG)|
|Awarded at event||SERVSIG 2016|
View all (1)
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution