I joined the University of Manchester in 2004 after working in industry. I then completed a two-year project looking at patient priorities for aspects of prmary care. After this I was awarded an MRC stipend in order to complete my Masters research. Subsequently I was employed on a HS&DR funded project looking at the impact of new incentives across primary care. Along side this I conducted (and completed in April 2011) my PhD entitled "Contractual Change and UK General Practitioners: Still a Case of Street-Level Bureaucrats?" for which I was fortunate to be awarded a highly commended award in the 2012 Emerald/EFMD outstanding doctoral research awards.

My post-doctoral work has focussed upon the phenomenon of multi-morbidity (MM) and how patients experience and manage their multiple conditions.  I was also the Principal Investigator on a project looking at medicine-taking in MM patients. 

My current role is as the Research Fellow for the General Practice theme of the National Institute for Health Resarch (NIHR) Greater Manchester Primary Care Patient Safety Translational Research Centre. The theme is composed of several projects, the details of which can be found at:

Collaborators and affiliated staff

Dr Hardeep Singh - Veterans Affairs Medical Centre/Baylor College of Medicine.

Dr Paul Bowie - NHS Education for Scotland

Dr Carl de Wet - Griffith University

Professor Stephen Campbell - University of Manchester

Professor Aneez Esmail - University of Manchester

Professor Peter Bower - University of Manchester

Dr Gavin Daker-White - University of Manchester

Dr Sally Giles - University of Manchester

Dr Rebecca Morris - University of Manchester

Dr Jill Stocks - University of Manchester

Dr Rahul Alam - University of Manchester

Dr Nicola Small - University of Manchester

Dr Maria Panagiotou - University of Manchester

Richard Williams - University of Manchester

Dr Ben Brown - University of Manchester



Memberships of committees and professional bodies

- Member of the University's research ethics committee

- Member of the Athena Swan Committee 

- Member of the Evidence Synthesis Network Committee

- Member of Research Staff Association

- Member of the British Sociological Association

- Chair of the Insitute for Population Health Board


Methodological knowledge

  • Qualitative methods of data collection and analysis including secondary analysis & qualitative reviews
  • Quantitative systematic reviews
  • Discrete Choice Experiments (DCEs)


2007-2011: PhD Medicine, University of Manchester

2006-2007: MRes Primary Care (Distinction), University of Manchester

1998-2001: BSc Zoology (First Class), University of Manchester

Research interests

As a health services researcher, my research interests are fairly broad and inlcude areas such as health policy, self-management and multimorbidity. I have recently been employed as a Research Fellow within the  NIHR Greater Manchester Patient Safety Translational Research Centre (GM PSTRC)  The research within the GM PSTRC covers 4 areas (Medication Safety, Multimorbidity, Informatics and General Practice) and my work will focus on issues in the context of General Practice. My focus is on 'missed diagnostic opportunities' and tools which may help reduce these. Finally, Patient and Public Involvement (PPI) is key to my work and is a developing interest.

Social responsibility

I have been a mentor on the University's 'Wise-Up' School mentoring scheme. The program is intended to prepare students for life beyond school and entering the world of work.


I am a teaching assistant on the Qualitative Research Methods (QRM) Module which is part of the Masters in Public Health/Masters of Research degree. I have also facilitated workshops aimed at introducing faculty students not registered on formal courses into the world of QRM within the Faculty and as part of an MSc in Rheumatology offered by Keele University.

I am also a Tutor for Personal and Professional Development to a group of 12 Undergraduate Medical Students.

I am currently supervising three PhD students:

- Abigail Methley - "Psychological needs of, and access to services for, people with multiple sclerosis"

- Jonathan Stokes - "Integrated care, patient safety and CCGs"

-Shoba Dawson - "Patient and public involvement in patient safety: Black minority and ethnic groups"

I also supervise Masters students on a yearly basis.

I am also acting as an adviser for PhD Student Raymond Tweheyo and Naomi Wood.

ID: 603541