GP receptionists do not deserve their 'dragon' reputation: researchers (The Telegraph)

Press/Media: Research

Publications

  1. 2013
  2. Published

    Slaying the dragon myth: An ethnographic study of receptionists in UK general practice

    Hammond, J., Gravenhorst, K., Funnell, E., Beatty, S., Hibbert, D., Lamb, J., Burroughs, H., Kovandžić, M., Gabbay, M., Dowrick, C., Gask, L., Waheed, W. & Chew-Graham, C. A., Mar 2013, In : British Journal of General Practice. 63, 608, p. e177-e184

    Research output: Contribution to journalArticle

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